By now, you’re aware that, among other things, Google’s flagship phone, the Nexus One, has had serious issues with basic telephony. Serious as in not being able to get or hold a signal from the towers, which basically turns the N1 into an expensive Android tablet.
For months, N1 users have held out hope that Google and/or HTC would issue a software fix for the problem. Google did give out a patch, but that did nothing to fix the issue. And now it looks like Google is just going to walk away from the problem:
I’ve seen some recent speculation on this thread about an OTA to improve 3G connectivity and I want to give you an update on the situation.
While we are continuing to monitor user feedback regarding the 3G performance on the Nexus One, we are no longer investigating further engineering improvements at this time.
If you are still experiencing 3G issues, we recommend that you try changing your location or even the orientation of your phone, as this may help in areas with weaker coverage.
Needless to say, this is a hell of a way to treat folks who dropped over $500 on a piece of technology. Google’s just walking away, perfectly content to pocket your money, despite the fact that the phone’s main function – sending and receiving calls and data – doesn’t work.
Again, I like the idea of Android. I want to support it, and I have – I’ve used four different Android phones (the G1, the MyTouch, the Hero and the Droid) – but each time, I’ve walked away, because the idea and the reality are so starkly different.
The idea is phenomenal – an open source phone operating system that’s backed by a huge company and exists on all four American phone networks, running on polished hardware.
The reality is different – an open source phone operating system that’s essentially being done as a hobby. And it shows.